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June 15th, 2020

Dear Patrons of Move Strong,

Move Strong Physical Therapy is excited to announce that, pending Multnomah County’s approval to move to Phase 1, we are planning on re-opening our clinic doors on June 19th. Please call if you would like to make an appointment at 503-451-3750.

You will see some changes when you return to Move Strong. Our customer service, high level of patient care, and commitment to making you better all remain the same.

How we are keeping you safe:

Our staff will wear face masks all of the time while in the building, and face shields when we are very close to patients.

Our staff’s temperatures will be checked prior to the start of each workday.

We may schedule appointments to be 45-50 minutes long to ensure enough time to thoroughly clean equipment and the room between visits.

For those patients who may be at higher risk for COVID-19, our telehealth services are still available, and we encourage you to utilize them.

How we ask you to keep us safe:

You will be asked to answer some screening questions when you schedule your appointment, as well as at check in. You will have your temperature taken via non-contact ways.

We ask that you do not attend therapy if you have any of the following symptoms in the 5 days prior to your appointment

-Cough, fever over 100 degrees difficulty breathing or new shortness of
breath, muscle cramping, sore throat, nausea or diarrhea.

-We ask that you are symptom free for 5 days without medications before
returning to therapy.

-If you have had exposure to a known person who has COVID or is
suspected of having COVID, we ask that you do not come to therapy for
14 days.

Please wear a mask while inside of our building, and only bring a guest if they are needed for assistance.

You will see plexiglass around our reception desk to help both you and our staff.

Please make payments via credit or debit card; we cannot accept cash at this time.

Thank you in advance for your cooperation during this uncertain and challenging time. We look forward to seeing you in our clinic or via telehealth soon, and are doing everything we can to keep you and our staff healthy. We may need to change these policies as we are in practice and appreciate your flexibility.

Ariel